We spoke with Bryce Burnett, Vice President FP&A at Intapp and Logan Thomas, Senior Director, Corporate FP&A at Intapp to learn more about why they decided to move forward with Pigment for financial planning.
Hi both. Can you tell us a bit about Intapp and what drove your FP&A team to start looking for a new planning platform?
Intapp is a leading global provider of software that helps professionals turn knowledge, relationships, and operational insights into value. In the simplest terms, we realized as an FP&A team that we needed a more modern and forward looking planning platform. That began our journey which eventually led to us working with Pigment.
Outside of your FP&A team, do you expect other people to be using Pigment?
On a day to day basis it’ll mostly be our FP&A team. More generally though, we also plan to have our execs and budget owners from different departments in Pigment, so they have access to dashboards, visibility into data, and so on.
Your team was really familiar with competitor tools. In fact your CFO was the CFO at Anaplan. With all of that knowledge, what about Pigment stood out for you?
Pigment provides a different experience to other planning tools. It’s visually appealing and user-friendly, and we quickly realized that we’d be able to get up and running pretty quickly despite it being a new tool for us.
Another big selling point for us was that we didn’t have to worry about managing sparsity. I’m sure you hear it a lot but sparsity is so frustrating. The fact that it’s built natively into the Pigment platform - that’s a major differentiator for anyone.
You’re right, sparsity is something we hear a lot. How were issues with sparsity impacting you on a daily basis?
We were spending hours trying to create the ideal concatenation of dimensions, only to have to undo those concatenations when building reports to get the flexibility and insights we wanted from the data.
I never wanted to go through that again - it’s a frustrating distraction and a waste of time. I don’t want to be focused on optimizing a finance system just to make data easier to analyze, when the point of that system is to be an expert at slicing and dicing data. It’s counterintuitive.
We can really empathize with that. Beyond the product itself, how was your experience with the Pigment team?
The team was great. We don’t have a bad word to say. They were so responsive - if we had questions they always had an answer. And if they didn’t have an answer they were upfront about that too. We really appreciated it.
That’s great to hear. Finally, is there anything else you’d like to share about Pigment that gave you the confidence to move forward?
We did our homework, and everything pointed us back to Pigment being a solid choice. If I take a step back and look at who’s using the platform now, it says a lot. If there was something in the platform that didn’t work you wouldn’t be gaining the market share you have. That, along with everything else, gave us a lot of confidence in moving everything to Pigment and knowing we could really make an impact with it.
