Pigment Awards 2024

Business transformation project of the year: City of Marseille

The City of Marseille transformed its financial and operational management with the launch of Pigment. Designed to eliminate inefficiencies caused by siloed operations and outdated tools, Pigment has streamlined budget planning, automated reporting and enhanced cross-departmental collaboration.

Pigment has led to a 30% increase in time savings, a 25% reduction in reporting errors and ensures the City of Marseille can respond effectively to evolving financial and operational needs. Pigment has strengthened the ability of public decision-makers to make informed decisions, and improved transparency, and employee morale.

Moving away from manual, outdated processes to drive efficiency: AppsFlyer

AppsFlyer has significantly improved its financial planning and analysis (FP&A) with Pigment, reducing forecast planning cycle time by 33%, cutting time spent on manual processes by 40%, and accelerating budget approvals by 25%—enabling faster, more informed decision-making.

With Pigment, they’ve enhanced their ability to adapt to competitive challenges and positioned the company for future growth.

Most innovative use of Pigment: Talkdesk

Talkdesk partnered with Pigment to transform how their CX organization - spanning Professional Services, Support, and Customer Success - operates and makes decisions. The goal was to implement planning and forecasting capabilities within each area, consolidating everything into a single “Customer360” view, giving CX leadership a comprehensive snapshot of customer opportunities, project statuses, renewals, critical support tickets, and capability requests.

This innovative use of Pigment within the CX organization is particularly innovative as it uniquely places Pigment’s capabilities within the CX organization = a rare and impactful application - and pushes the boundaries of what’s possible with Pigment.

Celebrating individual excellence: Serena Zhang

Serena was pivotal in the successful implementation of Pigment at Snowflake, utilizing her in-depth knowledge of the company’s operations and her exceptional communication skills.
She was the driving force behind both the seamless rollout and the ongoing success of the solutions for hundreds of end users.
From the outset of implementation, she worked closely with Pigment’s product team, contributing valuable insights to shape new features. Now a passionate advocate for Pigment, Serena actively shares her expertise and experience, inspiring others with her journey.

Best use of AI in finance: Uberall

In line with their vision of using Pigment to transform their FP&A function, Uberall is leveraging Pigment AI to democratize financial analysis and enhance decision-making.
By enabling teams to independently explore financial performance, analyze data and get real-time insights, Pigment AI frees the finance team to focus on high-impact, strategic initiatives.
This transformation not only improves efficiency but also positions Uberall's FP&A team as a key driver of business growth and innovation.

Honorable mention: Samta Patel

Samta has raised the bar on how Chime approaches financial modeling. Despite joining just as implementation began she quickly mastered the platform and under her guidance, Chime moved from fragmented, manual workflows to a single, automated system that informs stronger decision-making and greater organizational agility.

She has also united stakeholders across teams, ensuring they not only understand Pigment but can actively contribute to its continued evolution - cementing a lasting impact on Chime’s financial planning and setting a new standard for innovation.