Uberall connects planning across the organization

At a glance

• The Uberall FP&A team had a vision of ‘connected planning’ that they wanted to fulfill - other tools had failed here, leaving them unable to create the bottom-up model they needed.
• Their implementation of Pigment helped them connect HR, sales, marketing, and financial planning.
• Now armed with the right data, the FP&A team are much more comfortable offering decision-making support to the business.
• They increased their planning frequency from quarterly to weekly, increasing their risk management capability as they can react faster to change.

Uberall is a retail SaaS platform providing hybrid customer experiences for retailers. This helps them stand out even more with connected, hyperlocal experiences. They count 500+ employees and manage 1.35 million locations across the world. 

Turning challenges into opportunities

Uberall was facing problems tying together their planning. With processes scattered across departments and countries, decision-making was difficult and slow, which hurt their risk management. This lack of an integrated planning approach was affecting the quality of decisions made at meetings, impacting the overall performance of the organization.

Their implementation of Pigment meant they were able to gain visibility over all the data concerning HR, sales, marketing, and finance.

Decision-making support

One of the primary intentions behind incorporating Pigment was to make  organizational decisions more data-driven. Decisions made in rooms filled with executives are invariably crucial to a company's future, and Pigment provides the factual support these decisions require.

Pigment's implementation meant Uberall now possessed the necessary data and analysis to reinforce the decisions taken in significant meetings.

Becoming a more durable business

Pigment also enabled the team to increase their forecasting frequency from quarterly to monthly, and then weekly. Doing so provides more up-to-date insight on business performance, ultimately allowing Uberall to react faster to change and mitigate risks.

Another aspect where Pigment proved invaluable was stress-testing Uberall's strategies. The brand used Pigment to construct various scenarios and systematically assess how solid their business and short-term plans were.

Scenario planning and stress testing are part of Pigment's distinct feature set, which allows for unlimited dimensions. It enables teams to see clearly what their plan looks like, dissect it down to its most minor elements and understand the breadth and depth of its dynamics.

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