Uberall connects planning across the organization

With Jose Ramon Iglesias, VP of FP&A · Uberall

With , ·

"We're using Pigment in this period to really stress test our plans. We use Pigment to build scenarios and really confirm how solid is our business plans and short term plan."

Jose Ramon Iglesias
VP of FP&A
Jose Ramon Iglesias
VP of FP&A
Number of employees
101-1,001
Used by
Finance team
Headquarters
Berlin, Germany
Industry
Technology
Use cases
Implementation time
Integrations with

At a glance

  • The Uberall FP&A team had a vision of ‘connected planning’ that they wanted to fulfill - other tools had failed here, leaving them unable to create the bottom-up model they needed.
  • Their implementation of Pigment helped them connect HR, sales, marketing, and financial planning.
  • Now armed with the right data, the FP&A team are much more comfortable offering decision-making support to the business.
  • They increased their planning frequency from quarterly to weekly, increasing their risk management capability as they can react faster to change.
  • They leverage Pigment’s AI assistants to empower users in and outside of finance to accelerate time to value on data requests, insights and decision-making.
“We're using Pigment in this period to really stress test our plans. We use Pigment to build scenarios and really confirm how solid is our business plans and short term plan.”

Jose Jamon Iglesias, VP of FP&A, Uberall

Uberall is a retail SaaS platform providing hybrid customer experiences for retailers. This helps them stand out even more with connected, hyperlocal experiences. They count 500+ employees and manage 1.35 million locations across the world. 

Turning challenges into opportunities

Uberall was facing problems tying together their planning. With processes scattered across departments and countries, decision-making was difficult and slow, which hurt their risk management. This lack of an integrated planning approach was affecting the quality of decisions made at meetings, impacting the overall performance of the organization.

Their implementation of Pigment started with financial reporting and workplace planning back in early 2022. Since then, they built various models to satisfy Uberall’s needs to connect decentralised planning and performance analytics and insights. Their vision with Pigment was to transform their FP&A function to be more agile, automated, frequent, connected, accurate and detailed.

"Pigment enabled us to effectively communicate our financial & operational performance and provide insights to our stakeholders to make data-driven decisions."

Eda Karael, FP&A Director, Uberall

As a result, they were able to gain visibility over all the data concerning HR, sales, marketing, and finance.

Decision-making support

One of the primary intentions behind incorporating Pigment was to make organizational decisions more data-driven. Decisions made in rooms filled with executives are invariably crucial to a company's future, and Pigment provides the factual support these decisions require.

Pigment's implementation meant Uberall now possessed the necessary data and analysis to reinforce the decisions taken in significant meetings.

"The first benefit that we saw after implementing Pigment was the decision-making support."

Jose Jamon Iglesias, VP of Financial Planning and Analysis, Uberall

Becoming a more durable business

Pigment also enabled the team to increase their forecasting frequency from quarterly to monthly, and then weekly. Doing so provides more up-to-date insight on business performance, ultimately allowing Uberall to react faster to change and mitigate risks.

Another aspect where Pigment proved invaluable was stress-testing Uberall's strategies. The brand used Pigment to construct various scenarios and systematically assess how solid their business and short-term plans were.

Scenario planning and stress testing are part of Pigment's distinct feature set, which allows for unlimited dimensions. It enables teams to see clearly what their plan looks like, dissect it down to its most minor elements and understand the breadth and depth of its dynamics.

AI assistance to promote self-sufficiency

Uberall are using Pigment’s AI assistants to empower users across the organization to analyze financial performance autonomously. To facilitate this, they built a dedicated workspace where all relevant metrics are stored. 

"With an easy to use interface and powerful query options, our users ask Pigment questions in natural language."

Eda Karael, FP&A Director, Uberall

This initiative frees up the team to focus on strategic, value-generating activities, while giving their broader user base the tools they need to derive insights independently. 

"By integrating AI into our workflows, we aim to democratize financial analysis and optimize decision-making."

Eda Karael, FP&A Director, Uberall

The wider team is now using Pigment AI assistants to:

  • Drill down into financial performance intuitively and make forecasts more granular at the customer, product, vendor, and employee level.
  • Identify performance drivers in a faster, on-demand manner.
  • Analyze sales performance by leveraging various attributes in their customer data.
  • Gain deeper visibility on their expense and variance analysis vs. their budgets.
"Further use of Pigment AI assistants will significantly advance our "self-FP&A" goals. By enabling users to explore financial performance, analyze sales data, and ask direct questions about expenses, we empower the organization to make smarter, faster decisions. This transformation not only improves efficiency but also positions the FP&A team to deliver strategic value, driving business growth and innovation."

Eda Karael, FP&A Director, Uberall

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